Privacy Policy - Aussie Road Trips

Overview

At Aussie Road Trips, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our website, register on the website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate:

Contact information such as name, email address, mailing address, and phone number
Demographic information such as postal code, preferences, and interests
Payment information such as credit card details for bookings and purchases
Travel preferences and requirements for customizing your road trip experience

Usage Data

We may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our website.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Analytics Cookies: We use Analytics Cookies to understand how you interact with our website and improve our services.

How We Use Your Information

Aussie Road Trips may use the information we collect from you for the following purposes:

To personalize your experience and to deliver content and product offerings relevant to your interests
To improve our website in order to better serve you
To process payments and fulfill orders
To send periodic emails regarding your order or other products and services
To follow up with you after correspondence (live chat, email or phone inquiries)
To create and manage your account
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information so that we can improve our services
To detect, prevent and address technical issues

Disclosure of Your Information

We may disclose your personal information in the following situations:

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions related to your road trip planning, such as accommodation providers, vehicle rental companies, and experience operators.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The right to access, update or delete the information we have on you
The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
The right to object - the right to object to our processing of your personal data
The right of restriction - the right to request that we restrict the processing of your personal information
The right to data portability - the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal data.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +61 429 175 843
By mail: 17 Ocean Road, Manly, NSW 2095, Australia